FWPTMM5204
Manage product design


Application

This unit of competency describes the outcomes required to clarify and confirm design objectives and to manage all design processes ready for production acceptance. Work involves managing the performance of a design team and is completed in a forest products factory environment.

The unit applies to Timber Designer, Production Manager (Timber Truss and Frame).

No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Establish design objectives and success factors

1.1 Collect and analyse information on design tasks.

1.2 Establish and specify criteria and key success factors and indicators for design outcomes.

2. Plan the design activity

2.1 Package design workload into discrete, manageable design work units.

2.2 Evaluate scope of each design work unit and specify personnel and material resource requirements.

2.3 Schedule work for design work units in line with target achievement dates and resource constraints.

2.4 Document design work plan, including key success or performance indicators and gain approved in line with organisational procedures.

3. Implement design work plan

3.1 Allocate human, material, equipment and system resources to particular design work units and tasks.

3.2 Consult with designers to establish key performance indicators and direct to finalise work preparations and processes.

3.3 Resolve coordination issues with supporting agencies and departments.

3.4 Identify inhibitors to achieving appropriate designs, consider solutions and resolve.

3.5 Complete progress reviews and provide support to designers to maintain technical design standards and achievement targets.

3.6 Prepare and certify final designs as meeting the required specifications.

3.7 Document and process final designs for client acceptance.

3.8 Record design process and problems and report to appropriate personnel.

4. Monitor and respond to design team performance

4.1 Monitor performance targets to assess progress, revise targets or provide assistance to achieve.

4.2 Identify unsatisfactory performance and take prompt action to rectify.

4.3 Provide mentoring and coaching to support individuals and teams through the design process.

4.4 Negotiate and gain approval for recommended variations to plans

4.5 Manage systems, procedures and records for performance management in line with organisational procedures.

Evidence of Performance

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. If a specific volume or frequency is not stated below, then evidence must be provided that the following requirements have been performed on at least one occasion:

manage product design in line with design criteria and performance targets that includes establishment, planning, implementing and monitoring the process

determine, document and communicate key success indicators for the whole job and individual staff targets and performance indicators

produce a written design work plan

complete a basic report on the design process and problems encountered.


Evidence of Knowledge

A person competent in this unit must be able to demonstrate knowledge of:

content and application of applicable regulations for certifying final designs

project management principles

planning processes for a design job

common products for which designs are produced, their features, use and individual design components

design capacity of equipment and systems

skill capabilities of design team members

ways of breaking up design tasks into manageable parts for design teams members and methods to coordinate whole of job outcomes

key success and performance indicators for design activities and methods of communicating these to team members:

producing designs in the time allocated

meeting specified design criteria

minimising the impact of production on the environment

format, content and use of:

design work plans

final designs

certification documents

records for performance management of team members

reports on design processes and problems

methods to monitor and respond to team performance:

assessing skill capability and outputs

mentoring and coaching

conflict resolution and staff counselling

organisational procedures for managing product designs:

communication reporting lines for design team

staff counselling

documenting design work plans and reports

certifying designs


Assessment Conditions

The following resources must be made available:

computers, keyboards, printers and software used to document plans and reports

comprehensive information about the operation of a real or simulated design job to manage plans and outcomes

template design work plans, reports and certification documents

organisational procedures for managing product designs

a design team with whom the individual can interact

relevant personnel for the purposes of communicating information

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessor requirements

Assessors must:

hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.


Foundation Skills

This section describes those core and employment skills that are essential to performance and are not explicit in the performance criteria.

Numeracy skills to:

determine quantity of design work and deadlines and divide work activities into manageable units

calculate human, material, equipment and system resources required to achieve design outcomes

complete reviews against timelines and targets and calculate adjustments.

Oral communication skills to:

develop rapport with and nurture ongoing positive relationships with design team members

provide clear and unambiguous information to staff about roles, responsibilities, targets and performance expectations

discuss unsatisfactory performance in a professional and constructive manner.

Reading skills to:

interpret complex information in source documents to establish design requirements.

Writing skills to:

develop and document comprehensive design work plans in a style and format easily understood by design team and other personnel

produce basic reports on the design process and problems encountered

clearly articulate key success and performance indicators in quantifiable language

clearly and accurately document performance management issues and records.

Planning and organising skills to:

source, collect and organize data to inform design work plans

efficiently and logically manage operational logistics for design activities.

Problem-solving skills to:

analyse design and staff performance problems, consider various solutions and resolve.

Teamwork skills to:

take responsibility for leading a design team and for team outcomes.

Technology skills to:

use a computer, keyboard and software to prepare design work plans and performance management records.


Range Statement

Not Applicable


Sectors

Timber Manufactured Products

Timber Merchandising